Submenu contents
Search PrairieCat eBooks and Online Resources Learning LAB My Account FAQs Find us on Facebook One Book, One Freeport

FAQs

How do I...


How do I access the Internet in the library?

Internet access is available to anyone using the public computers in the building.

Children, 13 and under, may use the computers in the Youth Department. Those 14 and older may use the computers in the Adult Department. Individuals 18 and under are required to have a signed consent form on file before using computers the first time. A parent or legal guardian must complete this form.

Freeport Public Library card holders sign on using their library card number. Visitors receive guest passes at the Youth Services or Adult Services Desk.

Wi-Fi access for personal laptops is available to anyone in the building with a personal laptop.


How do I access the library computers and technology?

The library offers computer access to anyone within the library building during library hours.

Children, 13 and under, may use the computers in the Youth Department. Those 14 and older may use the computers in the Adult Department. Individuals 18 and under are required to have a signed consent form on file before using computers the first time. A parent or legal guardian must complete this form.

Freeport Public Library card holders sign-on using their library card number. Visitors receive guest passes at the Youth Services or Adult Services Desk.

Adult Computers may be reserved in advance by calling 815-233-3000 and asking for the Adult Services Desk.

Computers provide access to the Internet and Microsoft Office 2010 Professional, which includes Word, Excel, PowerPoint, Access and Publisher. All online databases are also accessible on these machines.

All public computers are linked to printers. Color copies are $.50 each and black/white pages are $.10 each.


How do I access the Library's free Wi-Fi access?

The Library offers free wireless Internet access from anywhere within the building. Getting online is quick and simple. All you need is a wireless-enabled laptop computer. The Library's network is open to all visitors free of charge. No special encryption settings, usernames, or passwords are required.


How do I arrange for home delivery of library materials?

If you can't come to the library, the library will come to you! The Freeport Library offers free delivery of materials to anyone who is temporarily incapacitated by an illness or accident, as well as those who are who are in need of long-term service because they are physically unable to visit the library.

You may request specific titles or have a librarian or trained library volunteer select them according to your interests. A home delivery is then scheduled for a convenient time. The Outreach Program is not a books-only service. Materials available through Outreach, in addition to regular print and large print books, include magazines, audiobooks, movies on DVD, and music on compact discs.

Call the library's Circulation Supervisor Lois Rees at 815-233-3000 with your questions or to make arrangements for an initial contact.


How do I arrange for Internet access for my child?

Individuals 18 and under are required to have a signed consent form on file before using computers the first time. A parent or legal guardian must complete this form.


How do I download an eBook or e-Audiobook?

These services are only available to Freeport Public Library card holders.


How do I find a book or any other item the library owns?

Use our online catalog, PrairieCat, to identify and locate items owned by our library. It will also list items owned by the other libraries in our system. You can request items from any of these libraries.


How do I get a library card?

A library card is available to anyone who lives or owns property within the city limits of Freeport. The Freeport Public Library is funded through city property taxes.

To apply for an adult library card bring verification of your current address and a photo ID. A child's library card is only issued with the signature of a parent or legal guardian. Lost or damaged cards can be replaced for a $1.00 fee.

Non-Resident Taxpayer Card

Individuals who reside outside the Freeport city limits who pay taxes on property within the Freeport city limits are eligible for a card in the name of the taxpayer. The patron needs to present a current tax bill and photo ID. This card is valid for one year.

Non-Resident Card

For those who live outside the Freeport city limits, but are within the Freeport School District and do not support another public library, a non-resident library card may be purchased. The price is calculated annually according to a formula established by the Illinois State Library in lieu of taxes. The non-resident card is valid for one year from the date of purchase. Verification of current address and photo id required.

Reciprocal Borrower Cards

Individuals with a current library card from their local library may borrow materials from our library. If the borrower's library is not within the PrairieCat Online System, an application is then completed, the home library contacted for verification, and a barcode attached to the home library card. Photo ID required.


How do I get help with questions?

Send email to information@freeportpubliclibrary.org and include information about your request. You may also call the library at 815-233-3000 or stop in to ask your question.


How do I learn about computers at the library?

The library offers Computer Classes for New Users. The classes consist of four weekly sessions, each lasting 1.5 hours. They cover computer basics, surfing the Internet, Word basics, and email basics. The classes are free and available to anyone registering at the Adult Services Desk on the Second Floor.


How do I learn about PrairieCat, and how to use it?

PrairieCat is the online library catalog. PrairieCat will help you locate all types of materials quickly and easily. Millions of items are listed in one shared catalog. It can be used to locate materials, place holds on materials from any library in the regional system, or check on your library account.


How do I learn about the library loan policies?

All materials except movies check out for 21 days. Movies check out for 7 days. There is a grace period of one day, when the item is returned within one day. Items may be renewed for an additional loan period if no one has placed a hold. This is 7 days for movies and 21 days for all other materials.

There are fines for overdue materials. Fines are $0.10 per day per item and the maximum charge per item is $5.00. We add a postage charge of $2.00 at the second billing to cover mailing costs.

Library materials brought in from libraries outside the PrairieCat consortium are subject to a loan period set by the lending library. Fines for these items are $1.00 per day per item and a maximum charge of $30.00.

Freeport Library materials that are lost or damaged beyond repair will be billed to the borrower at check in. Repair charge may be billed if necessary.

Lending libraries will determine the charges for lost or damaged items loaned to our borrowers.


How do I place an item on hold?

  1. Search PrairieCat and find the item.
  2. Click the "Place Hold" icon.
  3. Enter your library card number and your Personal Identification Number (PIN), which is the last four digits of your card number.
  4. Click "Place Hold" again.

How to I renew an item?

  1. Go to PrairieCat.
  2. Click Login (on the upper right corner of the page or under "SearchTools" on the bottom of the page).
  3. Enter your library card number and your Personal Identification Number (PIN), which is the last four digits of your card number.
  4. Select "My Account" (on the upper right corner of the page or under "SearchTools" on the bottom of the page).
  5. Select titles to renew.
  6. Click either "Renew All" or "Renew Marked."

How do I sign up to use the meeting rooms in the Library?

The library has meeting rooms that may be reserved by the public using the online reservation form. Meeting rooms are available during scheduled library hours. Food and beverages must be ordered through the Gallery Café. Please read through our policies and guidelines before reserving your room.


How do I suggest a title to purchase?

Send an e-mail to information@freeportpubliclibrary.org and include information such as title, author, publisher, ISBN, date published. Let us know if it is a DVD or CD. Also provide your contact information so that we may let you check it out first.

If you are in the library, stop at any service desk and ask for a request form.


How do I view my account?

  1. Go to PrairieCat.
  2. Click Login (on the upper right corner of the page or under "SearchTools" on the bottom of the page).
  3. Enter your library card number and your Personal Identification Number (PIN), which is the last four digits of your card number.
  4. Select "My Account" (on the upper right corner of the page or under "SearchTools" on the bottom of the page).